Privacy Policy

At Dpack Solutions, your privacy is our priority. We are committed to safeguarding your personal information and ensuring transparency about how your data is collected, used, and protected when you interact with our website, products, and services.

1. Information We Collect

We may collect personal information that you voluntarily provide, including but not limited to:

Full name

Email address

Phone number

Shipping and billing information

This information is typically collected when you:

Place an order for packaging products (e.g., plastic straps, tapes, shrink-wrapping films, dunnage bags)

Request a quote or contact customer support

Subscribe to our newsletters or promotional communications

We may also collect non-personal information, such as:

IP address

Browser type and version

Website usage data

Cookies and tracking technologies to enhance site functionality and user experience

2. How We Use Your Information

Your data is used to:

Process and fulfill orders accurately and efficiently

Provide customer support and respond to inquiries

Improve our services, website, and user experience

Send updates, special offers, and marketing communications (if opted in)

Comply with legal obligations and protect the integrity of our operations

Note: Dpack Solutions/Dpack does not sell, rent, or trade your personal information. Data is only shared with trusted third-party service providers (e.g., payment processors, shipping partners) — and only to the extent necessary to fulfill your orders and services.

3. Data Security

Dpack Solutions/Dpack uses industry-standard security practices to protect your personal information, including encryption and secure data handling protocols.

However, while we strive to protect your data, no method of online transmission is 100% secure, and we cannot guarantee absolute security. We encourage users to take steps to protect their own personal information online.

4. Your Rights

You have the right to:

Access the personal data we hold about you

Request corrections or updates

Request deletion of your data (subject to applicable law and business needs)

To exercise your rights, please contact us directly. We will address your request promptly and in accordance with data protection regulations.

5. Changes to This Policy

We may revise this Privacy Policy periodically to reflect updates in our practices or legal requirements. All changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.