Welcome to Dpack Solutions/Dpack

By accessing our website, using our services, or purchasing our products, you agree to comply with the following Terms and Conditions. Please read them carefully before proceeding.

1. Overview

Dpack Solutions/Dpack is your one-stop destination for comprehensive packaging solutions. Our offerings include cargo control and lashing products such as plastic straps, plastic tapes, shrink wrapping films, and dunnage bags, among others. These Terms and Conditions govern the use of our website, services, and all transactions conducted through any of our platforms or communication channels.

2. Orders & Payment

When placing an order with Dpack Solutions/Dpack, you agree to provide accurate, up-to-date information, including shipping and billing details. Orders will only be processed upon full payment. We accept multiple payment methods for your convenience.

Please note:

Prices are subject to change without prior notice, but confirmed orders will not be affected.

In the event of any pricing errors or product unavailability, we reserve the right to cancel or adjust your order. You will be notified promptly in such cases.

3. Shipping & Delivery

We strive to deliver all products promptly and efficiently. Shipping timelines depend on your location, product availability, and selected delivery method.

Important:

Dpack Solutions/Dpack is not liable for delays caused by shipping providers, customs, or unforeseen circumstances.

Risk of loss or damage transfers to the buyer once the product is handed over to the shipping carrier.

If your package is damaged upon arrival, please notify us immediately.

4. Returns & Refunds

If you receive a defective or incorrect product, you may request a return or refund within 7 days of delivery. The product must be:

Unused

In original packaging

Returns are subject to inspection before a refund or replacement is issued. Return shipping fees may apply unless the error is on our part.

5. Intellectual Property

All content on the Dpack website — including logos, images, text, and design — is the intellectual property of Dpack Solutions/Dpack and is protected by copyright and trademark laws. Reproduction or use without written permission is strictly prohibited.

6. Limitation of Liability

Dpack is not responsible for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability is limited to the purchase price of the product(s) in question.

7. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts located in that region.